EV Driver Support

Preparing your drivers for their EV journey

With driver demand for Electric Vehicles (EV) surging in the last three years, there’s a clear appetite for adoption. But change management is never easy, especially when the switch to electric carries such high levels of perceived complexity.

Our team of EV experts are here to support your drivers every step along the way. As a leading multi-brand provider, we’re perfectly positioned to give your drivers the full picture across a wide range of EV options – working closely together to provide them with the knowledge and tools they need to make a straightforward and informed choice.

Overcoming driver concerns

Not every driver is ready to buy into the transition to electrification – even despite the attractive 2% Benefit in Kind incentive.

To help you challenge preconceptions, our EV Consideration Hub contains a range of tools, advice and insight to help you encourage driver adoption and provide support whilst they are behind the wheel of an EV.

Our 24/7 Driverline service has your drivers covered

  • 24/7, 365 days a year driver support service
  • Available on the phone and via our self-serve web app
  • Roadside assistance, accident management, maintenance bookings, such as same-day servicing and repairs

EV specialist support

  • Round-the-clock EV specialist breakdown and recovery support
  • Accident management solution
  • Repairs with genuine parts at the nearest franchised dealership
  • Maintenance support, including servicing and MOTs
  • Tyre replacement and glass repair

No-quibble EV tyre replacement

The condition of your EV tyres is crucial for keeping your fleet safe, and increased vehicle weight due to the battery can mean higher tyre wear.

At VWFS | Fleet, our maintenance package includes a ‘No-Quibble EV Tyre Policy’, offering a wide range of fleet tyre management options from some of the best names in the business, including Michelin, Goodyear and Dunlop.

Replacement due to fair wear and tear

Where the tread depth is less than 2mm

Market leading tyre brands that last longer

While reducing running costs and emissions

Replacement of tyres due to a puncture

At home or on the road

National and mobile fitting facilities

Get drivers back on the road quickly

Here to help

We’ll work with you to maximise vehicle uptime, minimise costs, and provide your drivers with 24/7 support. Whatever your business needs, we’ve got you covered.