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Customer Service
With every single one of our customers receiving a dedicated account manager, we're committed to identifying and delivering the right solutions to make your life easier.
Managing a fleet can be just as challenging for small businesses as large corporates, which is why we take the requirements of our smallest fleets just as seriously as getting to grips with those of our larger fleet operators. You’ll always receive the same outstanding support regardless of your unique challenges.
Every customer receives a dedicated account manager to regularly review fleet performance.
Your choice of vehicles from any manufacturer, in one place with our master lease agreement contract.
Amend contracts as many times as needed with no administration fees.
Over your contracted mileage on one vehicle? We’ll pool mileage across all your leased vehicles.
Know which car or van you’d like to lease? Complete this form to get a quote or call us on 0330 100 8908. All fields with * are required.
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“VWFS | Fleet has transformed our fleet process from a labour-intensive, disjointed system into a one-stop-shop, cutting down the time and effort needed on our part. The customer service has been a huge help, and it’s quick and easy to contact someone if needed. They’ve been extremely helpful when vehicle shortages have affected timeframes and extended leases for us.”
Dekra (Fleet size: 40)
“We found that a third of our emissions from our landscaping and property management operations were due to transport. Working with VWFS | Fleet to transition to electric vehicles has meant that we can sustainably manage Milton Keynes parkland for the benefit of residents and to improve biodiversity.”
The Parks Trust (Fleet size: 10)
Keeping up with servicing, replacement tyres, and repairs can bring unexpected costs, but adding a Service Maintenance and Repair (SMR) plan to your monthly fixed payments will help you budget, all while being 100% tax allowable and 100% VAT reclaimable.
All our SMR plans come with Driverline, our 24/7, 365 days a year driver support service to help increase fleet uptime. Our team are available on the phone and via our web app if you need roadside assistance, accident management or maintenance bookings, such as same-day servicing and repairs.
Our Light Commercial Vehicle (LCV) specialists have the expert knowledge, tools and experience to help you minimise costs and maximise uptime with flexible finance options and service, maintenance and repair support.
Need something truly bespoke? Ask how our network of recognised converters can help you with ready-to-go factory conversions and bespoke builds specifically for your business.
Whatever the size of your fleet, our free tools and guidance can help you make better-informed, more cost-effective fleet choices.