Rising to number two in the FN50* is about how we do leasing
Having recently risen to number two in Fleet News’s Top 50 leasing companies and established that we are the fastest growing top 10 business of our kind, it’s important for us to reflect on what has helped us to achieve this. Put simply, for us at Volkswagen Financial Services | Fleet, it’s all about you. Your operational, business and industry priorities – whether you are a small construction firm, medium-sized distribution company or large blue-light fleet operator in the public sector – are our priority.
An organic approach leads to fast organic growth
The process starts with us gaining in-depth insight and understanding of these priorities so we can design a leasing solution, with or without fleet management, around your specific requirements, and add value at every stage of your evolving needs. We understand that great customer service is vital and we’re proud of our market-leading customer support with proactive account managers and team of more than 100 trained and accredited customer service advisors, for every business we work with. Whether you need the peace of mind of having complete oversight of your fleet, fuss-free leasing, transparent pricing, or premium fleet management and business leasing, we’ll develop the ideal solution for you.
*based on 2018 vs 2017 FN50 volume data.
Don’t just take our word for how focused we are on our customers:
“VWFS | Fleet transformed our cash flow,” says Clean Air Technologies
Finance Director, Simon Triggs, was looking for no frills leasing for standardised job-needs vehicles. As well as offering all brands of vehicle, our payment terms had a significant impact on his cash flow.
“A professional and hugely efficient team,” says Sussex NHS Fleet Manager
Sussex NHS put its trust in an end-to-end service from us, getting maximum value for every penny spent, including a dedicated specialist account manager and 24-hour driver helpline.
“First-class account management from day one,” says Secure One
Director, Ian Bass, came to us for advice on how to improve the productivity of drivers and maximise vehicle uptime by keeping track of their progress through our telematics solution.
“We had a lot of value through the savings delivered,” says MAN
Procurement and Facilities Manager, James Gunn, felt our knowledgeable commercial vehicle leasing team provided fast turnaround with accredited converters, delivering savings compared to his last deal.
“Other leasing companies weren’t always that interested, because our fleet is comparatively small, but Volkswagen Financial Services | Fleet has always treated us like we’re important.”
“We’ve also had a good long-standing relationship with VWFS | Fleet – they understand our needs from an admin perspective, and we know they’ll deliver from a quality perspective.”
“We have always had a great working relationship with Volkswagen Financial Services | Fleet and that has grown stronger over time. There is a great deal of trust, and their expertise have proven invaluable”